My approach to redesigning the Department of Energy website was user-centred and iterative. I began with in-depth user research to identify key issues like complex navigation and poor accessibility. Based on these insights, I developed and tested design concepts through prototypes, focusing on creating a more intuitive, accessible, and visually appealing website. I used continuous user testing and feedback to refine the design, ensuring it met user needs and aligned with the Department’s strategic goals. The final implementation prioritized responsive design and enhanced accessibility, resulting in a website that better serves its audience and supports the Department's mission.

Design thinking is a user-centered approach that will guide the Energy website redesign. It focuses on understanding users' needs, fostering creative solutions, and iterating based on user feedback to ensure an engaging experience.

Users feel overwhelmed by the homepage’s abundance of links and busy layout, making it hard to find specific information. Navigation is challenging, with suggestions for clearer categorization and better organization. While the green theme is appreciated, users recommend a refined color palette. The search bar is helpful but could benefit from improved results layout and fewer filters. Key recommendations include clearer navigation labels, direct links to energy sources, and better categorization to enhance usability

The survey results reveal key areas for improvement in the website’s design. Many users struggle with navigation and feel overwhelmed by the amount of information on the homepage, indicating a need for a simplified layout and clearer categorization. Overall, the insights point to the importance of decluttering the interface, improving navigation, and enhancing visual design to better meet user expectations.

Task Flow

Original Design